Privacy Policy

Crossky Trading International Ltd. recognizes and respects the importance of maintaining the privacy of our customers, and users and has established this Privacy Policy as a result. This Privacy and Cookie Policy (this “Policy”) describes how Crossky Trading International Ltd (“Crossky” or “we”) collects and processes your personal information. By using the www.crossky.ca, www.crosskytrading.com or other websites operated by Crossky or its affiliated companies or by submitting your personal information to Crossky, you acknowledge that you have read and understood, and agree to the use of your personal information by Crossky in accordance with this Policy. We reserve the right to revise this Policy or any part of it from time to time. Please review the Policy periodically for changes.

 

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE SITE. By using our Site, you acknowledge that you have read this Privacy Policy, and agree to be bound by it. If you do not agree to any of the terms contained in this Privacy Policy, your remedy is not to use the Site.

This Privacy Policy does not apply to information collected by third parties, including via websites, applications, or other content that may be accessible from or linked to this Site. Crossky is not responsible for the content or privacy practices of any non Crossky site to which this site links. There may be links on our website to the Websites of others. When you click onto one of these links, you are leaving Crossky’s Website and accessing another party’s website. These other Websites are not under our control and may collect personal information from you. Our Privacy Policy does not address the information, privacy and security practices or policies of any other website.

  1. Information We Collect and How We Collect It

This Privacy Policy tells you about our information gathering, use, and disclosure practices and applies to information gathered through your use of this Site and your electronic communications through this Site.

  1. The types of information on the Site:

Non-personal Information: is any information that does not identify you individually (such as group demographics) or does not permit a direct association with an individual. Non-personal Information may include information derived from Personal Information that has been de-personalized by removing unique identifiers and/or combining it with information about other users to form aggregated data.

Personal Information: is your personally identifiable information, including first and last name together with email address, mailing address, telephone number, geolocation information, financial or payment information, web browsing history related to the Site, date and times of visits to the Site, and/or IP address associated with your device. To the extent we associate Non-Personal Information with Personal Information, we treat the combination as Personal Information.

  1. How we collect personal information.

Active collection: In the course of visiting and using the Site, you may disclose information to Crossky voluntarily that may include your name, company name, job title, home and business address, email address, telephone number, mobile number or other contact information, and demographic information such as your gender, postal code, country, preferences, as well as username and password, or delivery and fulfilment information as may be necessary, and such other personal information that Crossky may request and you elect to disclose to Crossky from time to time.  We ask that you not send us, and you not disclose, any sensitive personal information such as health related information. If, contrary to this request, you do provide any sensitive information, in doing so you expressly consent to us collecting and handling that sensitive information in accordance with this Policy.

 

Passive collection: Passive collection through the use of cookies and similar tools of certain technical data such as your Login, your IP-address (the unique numbers which identify the network and device you are using) and date and time of sign in. Crossky also passively collects how you use the website and services, for example, what areas you access, what content you browse or download, what services you access and for how long.For example, we collect traffic data (such as information about how much time visitors spend on the Site or each page, etc.), collect and log “clickstream data” (such as internet protocol addresses, pages visited, clicks made, and similar information) and information about your computer and internet connection (such as IP address, operating system, and browser type) for all visitors. This sort of information is generally considered Non-personal Information (unless it is combined with Personal Information that you or other sources provide to us). We may also collect geolocation data and browser history associated with your use of the Site. We may combine information about your use with information about others’ use to generate aggregated Non-personal Information about visitors as a group. Crossky may collect information through “cookies” and other technology, such as clear GIF technology (also known as a “web beacon”) and we may combine this with your Personal Information or with other Non-personal information. This Site may employ cookies and web beacons to speed your navigation of the Site, recognize you, and track your Site usage.

  • “Cookies” are small pieces of information that are stored by a user’s internet browser on a user’s computer’s hard drive. Most internet browsers are initially set to accept cookies. You can set your browser to refuse cookies, but then you may not be able to access or use portions of this Site.
  • “Web beacons” are small bits of code embedded in web pages or emails that assist in delivering cookies. Web beacons help us determine whether a page on this Site has been viewed and, if so, how many times. For example, any electronic image on this Site, such as an ad banner, can function as a web beacon. We may also use web beacons in email messages to determine what the recipient has done with the message. Although you cannot decline to receive web beacons when visiting a web page, you can choose not to receive web beacons by email if you disable HTML images or refuse HTML email messages.
  1. How we use personal information?

Generally, we use information to enhance and personalize your shopping experience, to communicate with you for marketing and promotional purposes via postal pieces, phone messages, or emails, to improve our products, to improve, administer, customize, and/or maintain the Site, to manage Transactions, to build relationships with you and other users, to fulfill other purposes for which you provide the information, and to carry out our obligations and enforce our rights. We may contact you to provide information about our products. Crossky may disclose information about your demographics or use of our Site in a way that does not personally identify you. We may also use the information to contact you about Crossky and/or third parties’ goods or to allow third parties that promote Crossky and our products to send promotional emails to you.

Transactional Purposes: If you provide Personal Information to us in connection with a Transaction, we will use your information to process the Transaction and communicate with you about it. Processing the Transaction may require communication of your Personal Information with third parties. In particular, in order to process your Transaction, Crossky will communicate your Personal Information to its vendor that assists with processing Transactions. For your protection, we do not store or provide access to credit card information, which is why you will be required to re-enter your credit card and expiration date with every online credit card transaction.

Marketing: We may use your Personal Information and/or Non-Personal Information to offer, market and advertise to you via the Site and/or through email and to allow third parties who sell and promote Crossky products to do the same. We may communicate with you about Crossky’s products that may interest you. We may use Non-Personal Information to conduct market research and analysis for ourselves and for others. Crossky does not place any restrictions on the use of Non-Personal Information.

  1. Data Security

Security Measures: Crossky takes steps to protect your Personal Information. Access to your Personal Information is restricted in the following ways: All personal information input and transmitted by you to our website when you place an order is protected by password and by an encryption using Secure Socket Layer Technology (“SSL”). SSL encrypts your order and personal information before it is transmitted to us to avoid the decoding of your information by anyone other than Crossky.

Steps you can Take: Where you have selected or received a password for use in connection with login information or accessing certain features of the Site, you are responsible for maintaining the confidentiality of the password and for not sharing it with anyone.

Caution: While we will endeavor to safeguard your Personal Information, we cannot guarantee absolute security. You acknowledge that Crossky shall not be liable for any security breach that results from causes or events that are beyond our control (such as acts of God, hacking, terrorism, power outages, defects in third parties’ security products and services, your own acts and omissions, and other similar events beyond Crossky’s control).